Pakistanis as people, like all people in organizations, are raw material and raw material is an input which does not process itself. It has to be processed to get a value added output. It is the responsibility of our organizations and our managers to groom employees and to demonstrate and deliver loyalty before it is asked for.
Employees cannot give great service without receiving great service from management. The focus of a great organization is on improving the quality of life of its people, then customers and shareholders.
Tell your employees:
“Look whatever happens, we will ensure that your children will get good education and there will be food on the table at your home. This organization is here for you and your family." Once this has been stated and demonstrated ask the team to help the organization to become sustainable and profitable so that it continues to enhance the quality of life of its people.
CEO, The Konsultants
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