12 points for managing Pakistanis | Sheraz | British American Tobacco


  • Be careful when giving career advice. Pakistanis will take your "suggestions" as what you want them to do.
  • Do not tell them anything "in confidence". There is no such thing. 
  • How they are with you (their boss) may be completely different from how they are with their teams.
  • They tell everything to their wives who tell everything to your wife. Watch out!
  • Best way to reward: take them out for food (Pakistani food).
  • Best way to really reward: take out to Bangkok. What happens in Bangkok stays in Bangkok!
  • "Bottoms up" is not a phrase used during drinking. It's a forecasting tool.
  • No matter where in the world you post them, they are willing to go (for the right money). Just make sure they can get a regular supply of Shan Masalay and K&N nuggets. 
  • They cannot help making an odd comment to female colleagues off and on. It's a function of growing up segregated from females. Send them to a gender sensitization course. 
  • Prayer breaks are essential as are shorter hours during the fasting period. Even if they are not observing either.
  • Other than the 10 points above, Pakistani employees are some of the best around in terms of getting more work done in less time and money. They are highly educated, well-rounded and articulate.
  • Even if they love something they will find 10 faults with it and be very frugal with their praise. Hence above points!




Area Head of Brand Marketing - South Asia Cluster, British American Tobacco

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